Whitelabel community solutions

Better customer retention via web and mobile.
Lower service costs.
Product improvement through new ideas.
Valuable content for dynamic FAQs and SEO.

Social Media and Mobile Support.

„Customers help customers“ on your corporate website, via mobile like SMS, WAP, iPhone or Android and via social networks such as Facebook or Twitter.

Customer service is the new marketing.

Multimedia communication in real time.
Less inbound calls and higher first-fix rates.
More customer satisfaction.
Valuable content for search engines.

Companies trust our...

...flexible whitelabel technologies as an ASP model,
real time monitoring, automized quality assurance, Full-service with SEO consulting and
a network of moderators.

Customer Service

We seamlessly integrate web-based and mobile self services into your offerings. All employees get access via interfaces to the CRM, call-center systems or the admin backend.
We also moderate your community with experienced experts as official company representatives, if requested.

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Ideas

Let your customers be heard and learn more about their needs. Your managers can actively discuss various product topics and receive direct feedback. Automized analysis and voting tools complete our system.

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Brand

We run a completly whitelabeld and branded community directly on your URL. Social networks are widely accepted and your customers are also seeking for like-minded people. Get your customers involved with your brand campaign and foster the dialogue with super users.

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Communities

Schlafwelt Finalfolder AG ferien.de Medizinfuchs Saftfabrik Mettsalat ADUNIQUE Interactive GmbH arvato systems GmbH easyApotheke AG Mitsubishi Motors Deutschland GmbH pkwcity.de GmbH SIMSA Shop24direct Fashion-Insider Blue Answers - Antworten via Bluetooth Fussballantwort Technikantwort Gesundheitsantwort Hausaufgabenantwort Kinderantwort